Why Salesforce Commerce Cloud Is the Smarter Choice Over
Shopify & Magento in 2025
If your Shopify apps feel like band‑aids or your Magento site is weighing you down with constant updates and developer demands, you’re not alone. As a fast‑scaling brand, hitting those walls is normal—but growth shouldn’t feel painful. That’s where Salesforce Commerce Cloud (SFCC) shines—a future‑ready platform built for businesses craving performance, personalization, and flexibility.
As a Salesforce Summit Partner, ETG Digital helps merchants transition beyond Shopify and Magento to achieve enterprise‑grade scalability, AI‑driven experiences, and true omnichannel commerce. Let’s explore why SFCC is leading in 2025—and why ETG should be your go‑to guide.
Salesforce Commerce Cloud vs Shopify vs Magento: Why Migrate?
🧩 Shopify's Limitations
- Heading into app fatigue: dependency on multiple third-party plugins slowing performance
- Constraints on customization and global storefront expansion
🛠️ Magento's Challenges
- Server maintenance, upgrades, developer dependency, and escalating TCO
🏆 Why SFCC Wins
- Fully managed, secure, scalable platform built for growth
- Native AI, multi-site support, and seamless integration across Salesforce clouds
From Platform Pain to Scalable Gain with SFCC
ETG Digital simplifies your migration and unlocks enterprise-grade commerce with
speed, AI, and integration.
Enterprise-Grade Scalability with Salesforce Commerce Cloud
- Cloud‑native architecture handles holiday peaks
- Auto-upgrades, multi-store and multi-currency support
- No DevOps headache—just plug-and-play scalability
ETG Digital architects fast, future-ready infrastructures that grow with your business—whether you’re expanding regionally or preparing for global scale.
Personalized Shopping with Einstein AI
Unlike Shopify and Magento, where personalization depends on plugins, SFCC has Einstein AI built in:
- Dynamic recommendations
- Real-time price adjustments
- Predictive search for seamless discovery
ETG Digital helps you unlock Netflix-level personalization, boosting conversion, average order value, and customer satisfaction.
Omnichannel Commerce Across Every Touchpoint
SFCC unifies commerce across:
- Online, mobile, in-store, social, and marketplaces
- CRM, Service Cloud, Marketing Cloud, and Loyalty Management
Where Shopify or Magento require patchwork stitching, SFCC offers a cohesive ecosystem. ETG Digital specializes in full integration—linking Commerce Cloud, Service Cloud, and Marketing Cloud for a unified customer journey.
Cost Efficiency & Security: The Real ROI
| Platform | Upfront Cost | Ongoing Maintenance | Security & Compliance |
|---|---|---|---|
|
Shopify / Shopify Plus |
Low setup |
App updates & monthly fees |
Basic PCI compliance, limited scope |
|
Magento / Adobe Commerce |
Low core license/free opensource |
Server & DevOps team needed |
Risk requires internal compliance efforts |
|
Salesforce Commerce Cloud (SFCC) |
Higher investment |
Managed infrastructure & support |
Enterprise-grade PCI, GDPR, CCPA |
SFCC shifts costs from reactive IT overhead toward reliable, predictable scalability. ETG Digital helps clients calculate total cost of ownership and demonstrate cost savings over time.
Make the Move to Smarter Commerce with SFCC
Migrate with ETG Digital for built-in AI, seamless Salesforce integration, and scalable enterprise performance.
When to Migrate from Shopify or Magento?
Consider SFCC if you:
- Operate in multiple regions or need multi-currency support
- Are increasingly dependent on apps or third‑party tools
- Require continual developer involvement on Magento
- Want seamless integration between ecommerce, CRM, service, and marketing
ETG Digital offers a full migration readiness assessment and phased planning via our Commerce Cloud Implementation Services.
Case Study: Driving Growth with Salesforce Commerce Cloud
A North Carolina‑based nutrition brand faced cart abandonment and siloed data on Magento. After migrating with ETG Digital, they saw:
- 27% drop in abandonment
- 20% subscriber uplift
- 45% increase in repeat purchases
75% rise in average order value
Quick Comparison: Shopify vs Magento vs Salesforce Commerce Cloud (SFCC)
| Feature / Capability | Shopify / Plus | Magento / Adobe Commerce | Salesforce Commerce Cloud (SFCC) |
|---|---|---|---|
|
Hosting |
Fully hosted |
Self-hosted / Cloud-hosted (Adobe Cloud) |
Fully managed cloud (SaaS) |
|
Customization Flexibility |
Limited via themes and apps |
High, but requires dev effort |
High, with scalable enterprise controls |
|
Third-Party App Dependency |
High |
Moderate to high |
Low – many features built-in (AI, promotions) |
|
AI & Personalization |
Requires plugins (e.g., Shopify Magic) |
Requires extensions |
Native Einstein AI |
|
Multi-site / Multi-currency |
Limited (only in Plus plans) |
Possible with custom setup |
Native support |
|
B2B Support |
Basic (Shopify B2B is evolving) |
Strong via Adobe B2B modules |
Strong native B2B & B2C capabilities |
|
Integration with Salesforce |
API-based integrations |
API-based integrations |
Deep native integration with CRM, Service, etc. |
|
Security & Compliance |
Basic PCI Compliance |
Developer dependent |
Enterprise-grade (PCI, GDPR, CCPA) |
|
TCO (Total Cost of Ownership) |
Low start, higher long-term due to app costs |
High maintenance & dev costs |
Predictable with lower overhead over time |
|
Upgrade & Maintenance |
Auto updates, limited control |
Manual, resource-intensive |
Auto upgrades, Salesforce-managed |
|
Scalability |
Good for SMB to mid-market |
Scales with effort and investment |
Built for global scale with zero DevOps |
SFCC shifts costs from reactive IT overhead toward reliable, predictable scalability. ETG Digital helps clients calculate total cost of ownership and demonstrate cost savings over time.
With ETG Digital as your SFCC partner, you're not just switching platforms—you’re unlocking:
Low-risk, tailored migration plans
Faster time-to-value with tools like Providio PWA
Full integration across Salesforce Clouds (CRM, Service, Marketing, Loyalty)
Ongoing optimization to scale and future-proof your business
From regional growth to global expansion, ETG makes your SFCC journey seamless and ROI-driven.
Ready to explore what’s next?
FAQ
Is SFCC only for large enterprises?
Not at all. It’s built for fast-scaling mid-size brands too.
How long does migration take?
Generally 4–6 months depending on complexity. ETG Digital delivers a phased, structured approach.
How does SFCC pricing compare long-term?
While higher upfront, SFCC lowers TCO with fewer integrations and managed infrastructure.
Will I lose data migrating?
No. ETG’s proven frameworks ensure data integrity and security.
Does SFCC support B2B commerce?
Absolutely—ETG Digital delivers both B2C and B2B Commerce Cloud solutions using proprietary accelerators.
What sets ETG Digital apart?
We are a seasoned Summit Partner with proprietary accelerators like Providio PWA for faster mobile performance and conversions. Learn more about our Providio Accelerator or our broader Services & Integrations.