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Media & Entertainment · Salesforce Solutions
Deliver More Than Content Modernize Media with Salesforce
Transform subscription streaming, ad-sales automation, and digital commerce with enterprise-grade Salesforce media solutions. ETG Digital helps media brands deploy Marketing Cloud, Commerce Cloud, Service Cloud and integrations for scalable OTT, subscription billing, and personalized content experiences.
Salesforce Products We Leverage for Media
We combine platform expertise with industry patterns to accelerate digital transformation for media brands.
Social Studio
Social listening, content scheduling, and audience engagement for channels and influencers.
Community Cloud
Partner portals, talent/creator networks, and fan communities to drive engagement.
MuleSoft AnyPoint
API-led connectivity for billing, ad platforms, content delivery networks and identity providers.
Media Platform Services & Managed Support
Practical services to accelerate media digital transformation using Salesforce and modern integrations.
Commerce & Subscriptions
Implement Commerce Cloud and billing integrations to power subscription sign-ups, trials, promo management, and retention flows.
Integrations & APIs
Connect streaming CDNs, DRM providers, ad-servers and billing systems using MuleSoft and API-first patterns.
Managed QA & Support
Managed automation, monitoring and 24/7 support to keep subscriber experiences reliable across releases.
Multi-Cloud Expertise
Salesforce Products & Clouds We Support
We manage complex environments that span CRM, marketing, commerce, revenue, and analytics — all within one Salesforce ecosystem.
Ready to take your media brand to new heights?
Unlock a world of possibilities — subscription billing, OTT streaming optimization, and AI-driven audience growth. Discover our tailored Salesforce solutions for media.
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Salesforce for Media - FAQs
This FAQ covers common questions about Salesforce Managed Services for Media & Entertainment, helping media brands streamline operations and scale their digital platforms.
What Media & Entertainment organizations do you support?
We support OTT and streaming platforms, broadcasters, publishers, digital media networks, and ad-driven media companies looking to modernize audience engagement, monetization, and operations using Salesforce.
What is included in Media & Entertainment Managed Support?
Managed Support includes platform monitoring, issue resolution, release management, QA automation, and ongoing optimization across Salesforce and integrated media systems to ensure performance, reliability, and scalability.
How do these services support subscription and audience growth?
We help media brands optimize subscriber acquisition, billing integrations, retention journeys, and churn reduction through personalized experiences powered by Salesforce Marketing Cloud, Commerce Cloud, and AI-driven insights.
Can you integrate Salesforce with existing media and ad platforms?
Yes. We use API-led integrations with MuleSoft to connect Salesforce with CDNs, DRM providers, ad servers, billing platforms, and identity systems—ensuring seamless data flow and future-ready architectures.
How quickly can media teams see value?
Most media organizations see impact within weeks, starting with a focused assessment or managed support onboarding—delivering quick wins without disrupting live streaming or advertising operations.